{"id":549,"date":"2018-06-26T11:22:08","date_gmt":"2018-06-26T11:22:08","guid":{"rendered":"http:\/\/intranet.espamol.linkpc.net\/?p=549"},"modified":"2022-04-19T08:39:46","modified_gmt":"2022-04-19T08:39:46","slug":"ajuda-do-suporte-informatico","status":"publish","type":"post","link":"https:\/\/intranet.espamol.net\/index.php\/2018\/06\/26\/ajuda-do-suporte-informatico\/","title":{"rendered":"Ajuda do Suporte Escola Digital"},"content":{"rendered":"<h3><\/h3>\n<h3>1\u00ba Passo &#8211; Clique no bot\u00e3o Suporte Escola Digital na aba Escola Digital.<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-19064 size-full\" src=\"https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/1.png\" alt=\"\" width=\"1280\" height=\"1038\" srcset=\"https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/1.png 1280w, https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/1-300x243.png 300w, https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/1-1024x830.png 1024w, https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/1-768x623.png 768w\" sizes=\"auto, (max-width: 1280px) 100vw, 1280px\" \/><\/p>\n<h3>2\u00ba Passo &#8211; Clique em &#8220;enviar um ticket&#8221;.<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-19071 size-full\" src=\"https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/10-1.png\" alt=\"\" width=\"1279\" height=\"1025\" srcset=\"https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/10-1.png 1279w, https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/10-1-300x240.png 300w, https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/10-1-1024x821.png 1024w, https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/10-1-768x615.png 768w\" sizes=\"auto, (max-width: 1279px) 100vw, 1279px\" \/><\/p>\n<h3>3\u00ba Passo &#8211; preencha os dados para o envio do seu ticket.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-19073 size-full\" src=\"https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/10-2.png\" alt=\"\" width=\"1280\" height=\"1024\" srcset=\"https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/10-2.png 1280w, https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/10-2-300x240.png 300w, https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/10-2-1024x819.png 1024w, https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/10-2-768x614.png 768w\" sizes=\"auto, (max-width: 1280px) 100vw, 1280px\" \/><\/h3>\n<h3>4\u00ba Passo &#8211; O seu ticket foi enviado e receber\u00e1 um email com o id do seu ticket.<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-19075 size-full\" src=\"https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/10-3.png\" alt=\"\" width=\"1282\" height=\"1022\" srcset=\"https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/10-3.png 1282w, https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/10-3-300x239.png 300w, https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/10-3-1024x816.png 1024w, https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/10-3-768x612.png 768w\" sizes=\"auto, (max-width: 1282px) 100vw, 1282px\" \/><\/p>\n<h3>Se quiser rever o seu ticket ou ver o seu estado clique em &#8220;Verificar Tickets j\u00e1 existentes&#8221;.<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-19077 size-full\" src=\"https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/10-4.png\" alt=\"\" width=\"1278\" height=\"1022\" srcset=\"https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/10-4.png 1278w, https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/10-4-300x240.png 300w, https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/10-4-1024x819.png 1024w, https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/10-4-768x614.png 768w\" sizes=\"auto, (max-width: 1278px) 100vw, 1278px\" \/><\/p>\n<h3>Aqui basta inserir o id do seu ticket e o email que inseriu anteriormente.<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-19081 size-full\" src=\"https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/10-5.png\" alt=\"\" width=\"1278\" height=\"1023\" srcset=\"https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/10-5.png 1278w, https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/10-5-300x240.png 300w, https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/10-5-1024x820.png 1024w, https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/10-5-768x615.png 768w\" sizes=\"auto, (max-width: 1278px) 100vw, 1278px\" \/><\/p>\n<h3>De seguida aparecer\u00e3o as informa\u00e7\u00f5es relativas ao seu ticket. aqui pode editar tamb\u00e9m o seu ticket.<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-19087 size-full\" src=\"https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/10-6.png\" alt=\"\" width=\"1279\" height=\"1023\" srcset=\"https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/10-6.png 1279w, https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/10-6-300x240.png 300w, https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/10-6-1024x819.png 1024w, https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/10-6-768x614.png 768w\" sizes=\"auto, (max-width: 1279px) 100vw, 1279px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>1\u00ba Passo &#8211; Clique no bot\u00e3o Suporte Escola Digital na aba Escola Digital. 2\u00ba Passo &#8211; Clique em &#8220;enviar um ticket&#8221;. 3\u00ba Passo &#8211; preencha os dados para o envio do seu ticket. 4\u00ba Passo &#8211; O seu ticket foi enviado e receber\u00e1 um email com o id do seu ticket. Se quiser rever o&hellip;<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-549","post","type-post","status-publish","format-standard","hentry","category-novidades"],"_links":{"self":[{"href":"https:\/\/intranet.espamol.net\/index.php\/wp-json\/wp\/v2\/posts\/549","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/intranet.espamol.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/intranet.espamol.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/intranet.espamol.net\/index.php\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/intranet.espamol.net\/index.php\/wp-json\/wp\/v2\/comments?post=549"}],"version-history":[{"count":18,"href":"https:\/\/intranet.espamol.net\/index.php\/wp-json\/wp\/v2\/posts\/549\/revisions"}],"predecessor-version":[{"id":19092,"href":"https:\/\/intranet.espamol.net\/index.php\/wp-json\/wp\/v2\/posts\/549\/revisions\/19092"}],"wp:attachment":[{"href":"https:\/\/intranet.espamol.net\/index.php\/wp-json\/wp\/v2\/media?parent=549"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/intranet.espamol.net\/index.php\/wp-json\/wp\/v2\/categories?post=549"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/intranet.espamol.net\/index.php\/wp-json\/wp\/v2\/tags?post=549"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}