{"id":19097,"date":"2022-04-19T09:00:41","date_gmt":"2022-04-19T09:00:41","guid":{"rendered":"https:\/\/intranet.espamol.net\/?p=19097"},"modified":"2022-04-19T13:47:59","modified_gmt":"2022-04-19T13:47:59","slug":"ajuda-do-suporte-informatic22","status":"publish","type":"post","link":"https:\/\/intranet.espamol.net\/index.php\/2022\/04\/19\/ajuda-do-suporte-informatic22\/","title":{"rendered":"Ajuda no Suporte Inform\u00e1tico"},"content":{"rendered":"<h3><\/h3>\n<h3>1\u00ba Passo &#8211; Clique no bot\u00e3o Suporte Inform\u00e1tico na aba Gest\u00e3o.<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-19111 size-full\" src=\"https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/11-1.png\" alt=\"\" width=\"1280\" height=\"1022\" \/><\/p>\n<h3>2\u00ba Passo &#8211; Clique em &#8220;enviar um ticket&#8221;.<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-19115 size-full\" src=\"https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/11-2.png\" alt=\"\" width=\"1366\" height=\"768\" srcset=\"https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/11-2.png 1366w, https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/11-2-300x169.png 300w, https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/11-2-1024x576.png 1024w, https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/11-2-768x432.png 768w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/p>\n<h3>3\u00ba Passo &#8211; Escolha a escola <img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-19119 size-full\" src=\"https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/11-3.png\" alt=\"\" width=\"1366\" height=\"768\" srcset=\"https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/11-3.png 1366w, https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/11-3-300x169.png 300w, https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/11-3-1024x576.png 1024w, https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/11-3-768x432.png 768w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/h3>\n<h3>4\u00ba Passo &#8211; Preencha os dados para o envio do seu ticket.<img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-19123 size-full\" src=\"https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/11-4.png\" alt=\"\" width=\"1366\" height=\"768\" srcset=\"https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/11-4.png 1366w, https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/11-4-300x169.png 300w, https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/11-4-1024x576.png 1024w, https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/11-4-768x432.png 768w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/h3>\n<h3>5\u00ba Passo &#8211; O seu ticket foi enviado e receber\u00e1 um email com o id do seu ticket.<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-19126 size-full\" src=\"https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/11-5.png\" alt=\"\" width=\"1366\" height=\"639\" srcset=\"https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/11-5.png 1366w, https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/11-5-300x140.png 300w, https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/11-5-1024x479.png 1024w, https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/11-5-768x359.png 768w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/p>\n<h3>Se quiser rever o seu ticket ou ver o seu estado clique em &#8220;Verificar Tickets j\u00e1 existentes&#8221;.<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-19129 size-full\" src=\"https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/11-6.png\" alt=\"\" width=\"1366\" height=\"768\" srcset=\"https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/11-6.png 1366w, https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/11-6-300x169.png 300w, https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/11-6-1024x576.png 1024w, https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/11-6-768x432.png 768w\" sizes=\"auto, (max-width: 1366px) 100vw, 1366px\" \/><\/p>\n<h3>Aqui basta inserir o id do seu ticket e o email que inseriu anteriormente.<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-19081 size-full\" src=\"https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/10-5.png\" alt=\"\" width=\"1278\" height=\"1023\" srcset=\"https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/10-5.png 1278w, https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/10-5-300x240.png 300w, https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/10-5-1024x820.png 1024w, https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/10-5-768x615.png 768w\" sizes=\"auto, (max-width: 1278px) 100vw, 1278px\" \/><\/p>\n<h3>De seguida aparecer\u00e3o as informa\u00e7\u00f5es relativas ao seu ticket. aqui pode editar tamb\u00e9m o seu ticket.<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-19087 size-full\" src=\"https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/10-6.png\" alt=\"\" width=\"1279\" height=\"1023\" srcset=\"https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/10-6.png 1279w, https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/10-6-300x240.png 300w, https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/10-6-1024x819.png 1024w, https:\/\/intranet.espamol.net\/wp-content\/uploads\/2022\/04\/10-6-768x614.png 768w\" sizes=\"auto, (max-width: 1279px) 100vw, 1279px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>1\u00ba Passo &#8211; Clique no bot\u00e3o Suporte Inform\u00e1tico na aba Gest\u00e3o. 2\u00ba Passo &#8211; Clique em &#8220;enviar um ticket&#8221;. 3\u00ba Passo &#8211; Escolha a escola 4\u00ba Passo &#8211; Preencha os dados para o envio do seu ticket. 5\u00ba Passo &#8211; O seu ticket foi enviado e receber\u00e1 um email com o id do seu ticket.&hellip;<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-19097","post","type-post","status-publish","format-standard","hentry","category-sem-categoria"],"_links":{"self":[{"href":"https:\/\/intranet.espamol.net\/index.php\/wp-json\/wp\/v2\/posts\/19097","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/intranet.espamol.net\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/intranet.espamol.net\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/intranet.espamol.net\/index.php\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/intranet.espamol.net\/index.php\/wp-json\/wp\/v2\/comments?post=19097"}],"version-history":[{"count":13,"href":"https:\/\/intranet.espamol.net\/index.php\/wp-json\/wp\/v2\/posts\/19097\/revisions"}],"predecessor-version":[{"id":19131,"href":"https:\/\/intranet.espamol.net\/index.php\/wp-json\/wp\/v2\/posts\/19097\/revisions\/19131"}],"wp:attachment":[{"href":"https:\/\/intranet.espamol.net\/index.php\/wp-json\/wp\/v2\/media?parent=19097"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/intranet.espamol.net\/index.php\/wp-json\/wp\/v2\/categories?post=19097"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/intranet.espamol.net\/index.php\/wp-json\/wp\/v2\/tags?post=19097"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}